Frequently Asked Questions (FAQ)
FAQ about our services
1. What does a “custom itinerary” include?
A personalized travel plan tailored to your preferences, including a daily schedule, sightseeing suggestions, transportation info, interactive Google Maps, and a printable PDF.
2. How do I receive the itinerary?
You will receive the itinerary via email in both PDF and Google Map formats, usually within 3 business days.
3. Can I ask for changes?
Yes! You can request up to 3 rounds of revisions for free within 7 days after receiving your draft.
4. Do you help with bookings (hotels, tickets, guides)?
We offer optional add-on services for hotel and transport bookings, as well as local guide recommendations. These are not included in the basic package.
5. Do you provide support during my trip?
Yes, we offer optional WeChat or WhatsApp support during your trip for an extra fee. See our pricing table for details.
6. I don’t know where to go. Can you recommend a destination?
Absolutely! Just fill out our short questionnaire, and we’ll suggest places based on your interests (e.g., food, history, family-friendly, nature).
7. Can I get the itinerary in Chinese and English?
Yes, a bilingual version is available for an additional fee. This is helpful if you’re traveling with local friends or need to show your plan to taxi drivers or hotel staff.
8. What is your refund policy?
If we haven’t started designing your plan, you can cancel for a full refund. After we deliver the first draft, refunds are not available.
FAQ about your travel in China
🛂 Visa & Entry Requirements
1. Do I need a visa to visit China?
Yes, most foreign nationals require a visa to enter Mainland China. However, China has implemented visa-free policies for citizens of certain countries and for specific regions like Hainan.
2. How can I apply for a Chinese tourist visa?
You can apply at a Chinese embassy or consulate in your country. The application typically requires a valid passport, completed application form, recent passport-sized photo, and sometimes proof of travel arrangements.
3. What is the duration of stay allowed on a tourist visa?
Tourist visas usually allow stays of up to 30 days, but this can vary. Always check the specifics on your visa.
4. Are there any regions in China that offer visa-free entry?
Yes, regions like Hainan offer visa-free entry for citizens of certain countries for stays up to 30 days.
5. Can I extend my visa while in China?
Extensions are possible but not guaranteed. You must apply at least seven days before your visa expires at the local Public Security Bureau.
🧳 Travel Preparation
6. What is the best time to visit China?
Spring (April–May) and autumn (September–October) offer pleasant weather and fewer tourists.
7. What should I pack for my trip?
Pack according to the season and regions you plan to visit. Essentials include comfortable walking shoes, weather-appropriate clothing, and any necessary medications.
8. Is travel insurance necessary?
While not mandatory, travel insurance is highly recommended to cover unforeseen events like medical emergencies or trip cancellations.
9. Can I use my mobile phone in China?
Yes, but check with your provider about international roaming. Alternatively, you can purchase a local SIM card upon arrival.
10. Are there any items I should avoid bringing into China?
Avoid bringing prohibited items such as firearms, drugs, and certain publications. Always check the latest customs regulations before traveling.
💳 Currency & Payments
11. What is the currency in China?
The official currency is the Chinese Yuan (CNY), also known as Renminbi (RMB).
12. Can I use credit cards in China?
Major hotels and some businesses accept international credit cards, but cash or mobile payments are more commonly used.
13. Are ATMs readily available?
Yes, ATMs are widely available in cities and accept international cards.
14. Is it better to exchange money before arriving or in China?
Exchanging money upon arrival in China often provides better rates. Banks and authorized exchange centers are reliable options.
15. Can I use mobile payment apps like Alipay or WeChat Pay?
Yes, these apps are widely used in China. Foreigners can now link international credit cards to these platforms.
🏨 Accommodation & Transportation
16. What types of accommodations are available?
China offers a range from budget hostels to luxury hotels. Booking in advance is advisable, especially during peak seasons.
17. Is it necessary to book accommodations in advance?
While not always necessary, booking ahead ensures availability and better rates, particularly during holidays.
18. What is the best way to travel between cities?
High-speed trains are efficient for intercity travel. Domestic flights are also available for longer distances.
19. Are taxis readily available?
Yes, taxis are common in cities. Ensure the driver uses the meter or agree on a fare beforehand.
20. Can I use ride-hailing apps like Didi?
Yes, Didi is widely used in China and offers an English version of the app.
🍜 Food & Dining
21. Is tap water safe to drink?
It’s advisable to drink bottled or boiled water, as tap water may not be safe for consumption.
22. Are vegetarian or vegan options available?
Yes, but vegetarianism is not widespread. It’s helpful to learn or carry translations of dietary restrictions.
23. Is street food safe to eat?
Street food is popular and generally safe, but choose vendors with high turnover and good hygiene practices.
24. Do restaurants accept credit cards?
Many restaurants accept credit cards, but smaller establishments may prefer cash or mobile payments.
25. Is tipping customary in China?
Tipping is not a common practice in China and is not expected in most situations.
🗣️ Language & Communication
26. Do people speak English in China?
English is not widely spoken, especially in rural areas. Learning basic Mandarin phrases or using translation apps can be helpful.
27. Should I learn Mandarin before traveling?
Learning basic phrases can enhance your experience, but it’s not essential. Translation apps are useful tools.
28. Are translation apps effective in China?
Yes, apps like Google Translate and Baidu Translate are helpful. Note that some apps may require a VPN to function properly.
29. Can I access international websites in China?
Many international websites and apps are blocked in China. Using a VPN can help access these services.
30. Is Wi-Fi readily available?
Wi-Fi is common in hotels, cafes, and airports. However, access may require a local phone number for verification.
🏥 Health & Safety
31. Are vaccinations required for travel to China?
No mandatory vaccinations, but it’s recommended to be up-to-date on routine vaccines. Consult your healthcare provider for advice.
32. Is travel insurance necessary?
While not mandatory, travel insurance is highly recommended to cover medical emergencies and other unforeseen events.
33. What should I do in case of a medical emergency?
Seek assistance at the nearest hospital. Major cities have international clinics with English-speaking staff.
34. Are pharmacies easily accessible?
Yes, pharmacies are common in cities. Bring a list of your medications and their generic names.
35. Is it safe to travel alone in China?
China is generally safe for solo travelers. Exercise standard precautions and stay aware of your surroundings.
🏯 Culture & Etiquette
36. What are some cultural norms I should be aware of?
Respect for elders, modest dress in religious sites, and avoiding public displays of affection are customary.
37. Is bargaining acceptable in markets?
Yes, bargaining is common in markets and small shops. Approach it with politeness and a smile.
38. Are there any taboos I should avoid?
Avoid discussing sensitive political topics, and be respectful when visiting religious or historical sites.
39. How should I greet people in China?
A nod or handshake is common. Address people by their titles and surnames unless invited to use their given names.
40. Is it customary to bring gifts when visiting someone’s home?
Yes, bringing a small gift is appreciated when invited to someone’s home. Avoid clocks or sharp objects as gifts.